Companies providing services to a large number of clients or end users can struggle to monitor and check those end clients on a regular basis. This is particularly the case in financial services. For example, a lender making multiple loans to borrowers all around the country may need to carry out initial checks on the borrowers, or have physical annual checks on their performance and status. This service could also be of use to franchisors looking to augment their field management and training services.
HCBA has a specialist service for financial services providers where they need to check on clients, either at the start of a financial agreement, or on an on-going basis. This team will visit end client premises and make specific checks agreed with the provider.
Previous programmes have included checks on the physical state of the premises, that insurance is up to date, and undertaking due diligence after drawdown of a loan.
Being part of the national UKBA group, we are able to provide this service right across the UK.