For a business to succeed I would prescribe a Business Success Cocktail (PIMS) consisting of: People – the means to expedite and create value Investment – time and money in working capital and assets Marketing – Accessing the market and customers Strategy/USP – A business plan, vision, strategy Of all these essential ingredients, a good strong team of people provides THE transferable premium value of a business as a going concern. Taking on staff is one of the most important decisions that a business owner will make. Getting the right fit can make an enormous difference not only to business operating performance but ultimately to the value of the business as a whole when the shareholders/ owners are looking to exit. When looking for the best talent the right recruitment practitioner can make all the difference. There are a large number of excellent recruitment practitioners but who should you choose and what are the … [Read more...]
Why chatbots are great for business!
Recently we’ve been seeing in the media how robots/chatbots/AI (artificial intelligence) are transforming how we do things and how robots might one day take over the world and we humans will become superfluous to most tasks. Worries over AI and how robots will become sentient beings has been dramatized in Channel 4’s ‘Humans’. That’s all well and good, but for now, the area that excites me the most is how chatbots will take over the delivery of repeatable knowledge that Tier 1 (lowest level) support technicians/engineers deal with via call centres. Most of us will have been on such a call to a support centre, to fix a software bug or a hardware issue, and been asked questions that are obviously being read from a script. Unfortunately, they need to assume one has zero computer knowledge and the pace is exhaustingly slow and incredibly boring for the likes of me. Indeed, I would be most surprised if that script isn’t in a decision-tree flowchart format whereby if the … [Read more...]
The Value of Time to Your Business
We are all allocated the same amount of time but some people make more of their time than others. Knowing the value of your time is essential to getting the most out of your business. When you are in business you must treat TIME as an ASSET like CASH. You need to look at how you are SPENDING your time and then ensure you are getting the best return you can on the time you are spending ON or IN the business. You need to list the tasks and things you have to do and put value them. You can then prioritise the things you have to do based on their value to the business. This may mean that monitoring your Aged Debtor report on a regular basis could be one of the director’s most important tasks to ensure that cashflow, the life blood of the business, is running in the right direction. When allocating your time you should also take into consideration the URGENCY of the tasks that need to be achieved. … [Read more...]
Fundraising success stories for early stage companies
We looked at London based companies that have recently successfully raised seed funding! The good news is that there is a constant flow of funding into very young companies - albeit with a technology bias. Companies with innovative ideas, strong management teams and good business plans position themselves for better funding success. We wanted to get a flavour of what's happening in the world of funding for seed level companies that are based in London. We found five recent funding success stories - we have summarised what they got, what they do and how long they have been going. Labrador (internet of things) We’d all like to sure we are getting the cheapest energy bill on the market, but even with the help of price comparison sites it can be a chore working out which supplier to go with and then sorting all the paperwork to change supplier. Labrador aims to solve this problem by paring with your smart meter and analysing your energy consumption … [Read more...]
Brexit – Let’s face it!
With Brexit dominating headlines, the importance of having the best leadership team, who will be able to derive and implement strategy to steer a company or organisation through change and uncertainty is of paramount importance. Deal or no deal will have a significant impact on our entire economy which executives and managers will have to address. No deal will certainly not mean no action required, in fact it most certainly will mean the opposite. The outcome may be viewed as providing significant opportunity and or challenge which will impact on all sectors of the economy and all commercial functionality whether it be sales, marketing, engineering, research. manufacturing, logistics, IT, human resources, finance or legal. Uncertainty must be addressed and not be allowed as an excuse for inaction; contingency planning is necessary. We are fortunate in having a fabulous pool of talent, skills and experience in the UK; a significant proportion of which is currently … [Read more...]
Women in Technology – Overcoming the gender imbalance
Why are there so few women in technology and will numbers of female founders in UK tech startup and scaleup businesses grow in 2018? I take a look at some of the data on women in technology and tech startups – it’s not all that encouraging but are things changing? Women still make up a woefully small percentage of business founders across tech industries and tech startups. According to a recent report published by Beauhurst the number of women founders or executives in scaleups across all industries is also tiny. They found that only 4% of UK ‘Visible scalesups’ had at least one female founder. (Source: The Scaleup Index 2017) There is some evidence that part of the problem is that it’s harder for women to attract seed and venture funding. This was highlighted by a PwC report published last year that revealed that women across the world are more successful at raising crowd funding. Why? - Because the playing field is more even. Here is just one statistic from … [Read more...]
What is a Terms of Service agreement and why could your business need one?
Terms of Service are exactly that – the terms you agree with a 3rd party who is commissioned to carry out certain services for your business. That 3rd party could be a freelancer, a contractor, a company or an off-shore service supplier. It can also serve as the terms you agree with a client who has instructed you to render services. Unless Terms of Service are agreed and the document is signed, you don’t have a legally enforceable document. Both parties need to agree to the terms set out. The terms can be set out by you or the person doing the work, or both. The document becomes legally binding if the agreement has been signed and dated by both parties. Hopefully, without confusing the issue too much, certain terms of service may not require a signature by both parties – a simple ‘yes’ on an email may suffice. You need the advice of a commercial lawyer that will help you decide if the agreement will require signatures. Planning Terms of Service Firstly you need to … [Read more...]
Five crucial ways to improve your business productivity
You will probably be familiar with the adage: Productivity = Potential – Interference. Many of us are battling daily with interference of one sort or another, both external and internal. Potential is not always something that is easy to quantify, or to realise. Growing a business, finding a market, and bringing in orders takes time and effort, and often a bit of luck. It’s also likely to take some time, so those frustrating interferences are the key focus if you want fast results. Wages & Productivity Superficial measures do not always show the bigger picture – if two businesses are paying different wages, you cannot assume that the lower payer makes cheaper goods, without knowing their productivity. Obviously, if the higher-paying business is more productive than the lower payer, their output might still be cheaper. Higher productivity gives you the means to take better control of your prices and … [Read more...]
Better budgeting in 10 steps
Many entrepreneurs and their management teams don't devote enough time or attention to the process of preparing annual budgets, especially when they operate in rapidly growing or uncertain markets. A financial plan in a private company is at risk of becoming gradually ignored over time, devaluing the operational benefits of measuring performance against budget and the process next time round. With a careful and efficient planning process a business will set a much clearer picture of where it is heading, knowing what to do at each stage to hit and exceed targets, but also how to react when these are missed. With the benefit of our collective experience of managing hundreds of budgets and plans, we have put together some top tips on making your budgets more robust, realistic and valuable. Get everyone involved - It is a common place misconception that your finance team puts a budget together. A business plan and its budget should be produced by the collective … [Read more...]
Do you have a 1st April to 31st March holiday year for your staff?
If you don’t (i.e. it is the calendar year or some other arrangement) then this is not relevant. If you do have a 1st April to 31st March holiday year in your business read on…… In the current 2017/18 holiday year you may have noticed that Easter is split over two holiday years. Good Friday is on 30th March and Easter Monday is on 2nd April. The net effect is that for the 2017/18 holiday year staff may receive an extra day’s holiday. How you handle this will depend on what is in your contracts of employment regarding holiday. Legally, staff are entitled to 5.6 weeks’ holiday annually. In 2018/19 the number of bank and public holidays amount to 7 days ie one day short of the legal minimum and therefore you would be in breach of your employee’s rights. To avoid this, and depending what your contracts say, you may need to top up leave next year by one day. If you want a complimentary review of the position for … [Read more...]
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